Kumar,V <br/><br/>
Profitable customer engagement concept, metrics and strategies 

 - New Delhi  Sage Publication  2013 
 - 311 
<br/><br/><label>ISBN: </label>9788132113409 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  KUM