Johnston, Robert  <br/><br/>
Service Operations Management    : Improving Service Delivery  

 - 4th 
 - New Delhi  Pearson   2018 
 - 462 
<br/><br/><label>ISBN: </label>9789386873309  675.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management,
<br/><br/><label>Dewey Class. No.: </label>658.00  / JOH