TY  - BOOK
AU  - Srivastava, Mallika 
AU  - Khare, Ankur 
TI  - Customer Relationship Management : : A Strategic Framework to Enhance Customer Experience in the Digital Age 
SN  - 9789359305400
U1  - 658.812 
PY  - 2026///
CY  - Noida
PB  - Vikas 
KW  - Commerce (PM USHA)
ER  -