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008 210915s9999||||xx |||||||||||||| ||und||
020 _a9788120332850
040 _aMAIN
041 _aEnglish
082 _a658.812 MUK
100 _aMukerrjee,Kaushik
_92974
245 0 _aCustomer relationship management: a strategic approach to marketing
260 _bPHI
_aDelhi
_c2009
300 _a170
650 _aManagement
942 _cBK
999 _c37715
_d37715