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| 020 | _c550.00 | ||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 | _a658.8 LOV | ||
| 100 |
_aLovelock,Christopher _911598 |
||
| 245 | 0 | _aServices marketing : people, technology strategy | |
| 250 | _a6th | ||
| 260 |
_bPearson _aNoida _c2010 |
||
| 300 | _a637 | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c47008 _d47008 |
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