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| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
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_a658.00 _bJOH |
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| 100 |
_aJohnston, Robert _914527 |
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| 245 |
_aService Operations Management _b: Improving Service Delivery |
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| 250 | _a4th | ||
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_aNew Delhi _bPearson _c2018 |
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| 300 | _a462 | ||
| 650 | _aManagement, | ||
| 700 |
_aClark, graham _914529 |
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| 700 |
_aShulver, Michael _914530 |
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_c50341 _d50341 |
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