000 00570nam a22002057a 4500
005 20240123164042.0
008 240123b |||||||| |||| 00| 0 eng d
020 _a9781138673410
_c4484.72
040 _aMAIN
041 _aEnglish
082 _bOAK
_a658.4013
100 _aOakland, John S.
_921381
245 _aTotal Quality Management and Operational Excellence
_b: Text With Cases
260 _aLondon
_bRoutledge
_c2021
300 _a535
650 _aManagement
700 _aOakland, Robert J.
_921382
700 _aTurner, Michael A.
_921383
942 _cBK
999 _c56465
_d56465