| 000 | 00582nam a22001817a 4500 | ||
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| 005 | 20240625121658.0 | ||
| 008 | 240625b |||||||| |||| 00| 0 eng d | ||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 100 |
_aBolkan,San _923943 |
||
| 245 | _aConsumer Complaining Behavior, Imagined Interactions, and Communication Traits: Cognitive Processing Following an Organizational Failure | ||
| 260 |
_aUK _bRoutledge _cSeptember-October 2011 |
||
| 300 | _a465-483 | ||
| 440 |
_aCommunication Quarterly _923919 |
||
| 650 | _aCommunication | ||
| 700 |
_aGoodboy,Alan K. _923944 |
||
| 942 | _cAI | ||
| 999 |
_c58250 _d58250 |
||